Data Governance & Data Quality (Banking)

data gov & data quality

Overview

In the highly regulated banking sector, data is at the core of compliance, reporting, and customer engagement. One of the region’s largest banking institutions recognized the urgent need to unify and govern its data across disparate systems to meet evolving regulatory demands and deliver a trustworthy 360° customer view.

Challenges

Disconnected data spread across core banking, CRM, AML, and reporting systems
Duplicated or inconsistent customer records impacting data integrity
Increasing pressure from regulatory bodies (CBJ, FATCA, Basel III, IFRS9)
Lack of data ownership and stewardship, slowing down resolution cycles

Solution

Whiteklay deployed its Virtual Data Assistant (VDA) to design and implement a comprehensive data governance and quality framework. Key features included:

Automated metadata tagging and data cataloging
Role-based access controls and workflow-driven stewardship
AI-driven data quality rules and monitoring
Business glossary with clear domain ownership
Full data lineage tracking for audit and compliance

Business Outcomes

98%+ SLA compliance for internal reporting
<1 regulatory rework per month
Customer duplicate records reduced to under 1%
90%+ critical data elements now have assigned owners
Data issue resolution improved to just 2 days

By establishing a robust data governance foundation, this banking leader not only met compliance benchmarks but also unlocked cleaner, more actionable data — creating the groundwork for more advanced analytics, AI integration, and confident decision-making at scale.

Testimonial

Project Details

A Leading Banking Service Provider
Banking & Financial Services
Data Governance & Data Quality Implementation
Data Governance, Data Quality, Banking Compliance

Don’t Hesitate to Contact Us

Email Us
sales@whiteklay.com
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